Policy record
14 of 17
have a documented privacy-policy record.
0 are recorded as not found; 3 remain unresolved. Presence says nothing about policy quality or outcome.
Account-action guide · no paid ranking
Cancel, export, refund, or delete? Use the right action in the right order.
Canceling addresses future renewal. Deleting addresses the account and its data. A refund is a separate request for money already charged. Exporting preserves whatever the provider makes available.
Safer default: identify who bills you, preserve what you need, cancel renewal, save the confirmation, handle any refund request separately, and delete only after you no longer need account access or evidence.
Catalog snapshot assessed . This explains documented paths and prudent sequencing; it does not claim that a workflow completed or provide legal advice.
A policy link is not a privacy grade
Are AI companion chats private? Ask what “private” means first.
Not from a policy link alone. “Private” can mean hidden from other users, limited staff or contractor access, no model-improvement use, restricted sharing, a retention limit, or complete deletion. Our current catalog can confirm whether some policy and account-control routes are documented; it cannot turn those records into a confidentiality or security verdict.
Export route
10 of 17
have a recorded self-service or support-assisted export route.
A route does not prove scope, format, timing, completeness, portability, or transfer to another companion.
Deletion route
15 of 17
have a recorded self-service or support-assisted account-deletion route.
A route does not prove immediate or complete erasure, and it does not confirm that renewal stopped.
What this catalog cannot grade yet: confidentiality, encryption, security, legal compliance, human access, sharing, retention, training or model-improvement use, regional rights, opt-outs, or completed export, deletion, and erasure outcomes. “Not found” and “unknown” are evidence gaps—not proof that a policy is absent or a product is unsafe.
Before you share
Check who may access or receive chats and media, including staff, contractors, moderators, processors, analytics providers, or advertising partners.
While you use it
Check model-improvement language, available opt-outs, what each setting covers, regional limits, and how long chats, memories, media, and account records may be retained.
Before you leave
Check export scope and format, the difference between deleting content and an account, stated retention exceptions, and the separate billing channel.
Need the current record for one product?
The lookup keeps policy presence, export, billing, cancellation, refunds, and deletion separate—and preserves unknowns.
Start with the outcome you need
Four buttons can solve four different problems.
Do not assume one action triggers the others. A service may document several routes, one route, or none that our current sources can verify.
On a narrow screen, swipe or scroll horizontally inside the table.
| Action | Primary goal | Typical effect | What it does not establish | When to use it |
|---|---|---|---|---|
| Export | Keep a copy of available data | Creates or requests whatever files, chats, or records the provider offers | That the export is complete, portable, or followed by deletion | Before losing access, switching services, or deleting |
| Cancel | Stop a future renewal | Ends or changes the subscription at the end of the applicable term | A refund, immediate loss of access, account deletion, or data erasure | As soon as you decide not to renew, through the actual billing channel |
| Refund | Ask for money already charged to be returned | Starts a separate merchant or app-store decision process | Cancellation, approval, account deletion, or a guaranteed outcome | When a charge qualifies under the applicable policy or purchase channel |
| Delete | Remove an account or specific content | Triggers the documented deletion scope for that control or request | That renewal stopped, every copy vanished immediately, or evidence remains available | Last, after preserving what you need and confirming billing separately |
A risk-reducing sequence
Use this order unless the provider documents a reason not to.
- Identify the billing channel.
Check the receipt and subscription screen. Direct website billing, Apple, Google Play, and other channels can require different cancellation and refund routes.
- Preserve what you may need.
Save receipts, plan terms, relevant screenshots, and any supported export or continuity notes while the account is still accessible.
- Cancel future renewal.
Use the billing channel's documented cancellation path. Do not treat uninstalling the app or deleting a chat as cancellation.
- Save the confirmation.
Keep the date, status, renewal or end date, confirmation number, and any support response. Then re-check the subscription where it was purchased.
- Handle a refund separately.
If a charge is disputed or eligible, follow the applicable refund process. A cancellation confirmation alone does not show that money will be returned.
- Delete last.
Once you no longer need account access or supporting evidence, use the documented account-deletion or privacy-request route and save its confirmation too.
- Verify both outcomes.
Check the original billing channel for renewal status and the service for the documented account or data status. One does not prove the other.
Need the current path for a specific service?
Open account controls by productThe product lookup separates billing, refunds, cancellation, export, privacy, and deletion—and leaves stale or missing facts unresolved.
Read the label literally
“Delete” can mean at least six different things.
Uninstall the app
Removes software from a device. It normally does not close the account or cancel the subscription.
Delete a chat
Targets a conversation. It may not remove the character, account, billing relationship, or all retained copies.
Delete a character
Targets one companion profile. It may leave chats, media, memories, or the account itself untouched.
Clear memory
Targets facts or context used by the companion. It is not automatically a deletion of source chats or account data.
Delete the account
Targets access and account-scoped data under the provider's documented process. Billing can still be managed elsewhere.
Request privacy erasure
Invokes a policy or legal-request process whose scope, verification, exceptions, and timing may differ from an in-app delete control.
Aggregate evidence—not a product ranking
What our current catalog can and cannot resolve.
We publish the product-specific rows in the lookup tool. This guide shows only aggregate coverage so a missing record cannot be mistaken for a favorable answer.
- Privacy-policy records
- 14 documented policy · 3 unresolved
- Export routes
- 3 self-service · 7 support-assisted · 7 unresolved
- Cancellation routes
- 14 self-service · 1 support-assisted · 1 not documented · 1 unresolved
- Refund positions
- 5 documented policy · 7 case by case · 2 documented as not offered · 3 unresolved
- Account-deletion routes
- 10 self-service · 5 support-assisted · 2 unresolved
- Billing paths
- 5 direct billing · 8 mixed billing · 4 unresolved
Only current or due-soon records in a usable claim state enter an affirmative bucket. Stale, contradictory, unknown, and otherwise unusable records are counted as unresolved.
Before you close the tab
Keep a small exit packet.
Billing evidence
- Purchase channel and receipt
- Plan and renewal date
- Cancellation status and confirmation
- Refund request and response, if any
Continuity
- Supported export files
- Important memories or character instructions
- Media you are permitted to keep
- A portable, non-sensitive continuity brief
Account and data
- Exact deletion scope selected
- Privacy-request reference, if used
- Deletion confirmation and date
- Separate billing re-check
Common questions
Short answers before you act.
Does deleting an AI companion account cancel the subscription?
Do not assume it does. Cancellation addresses future billing; deletion addresses an account or data scope. Confirm renewal status through the original billing channel even when the service also offers account deletion.
Should I export before I cancel?
Export before deletion or loss of access. Cancellation may leave access active through the paid term, but that varies. If the material matters, preserve it before making an action that could restrict access.
Does canceling automatically create a refund?
No. Cancellation normally concerns a future renewal. A refund concerns money already charged and follows a separate policy and decision path.
Where do I cancel an app-store purchase?
Start with the channel shown on the receipt or subscription record. A service's website may not control a subscription purchased through an app store, and deleting the app is not cancellation.
Does account deletion erase every retained copy immediately?
Not necessarily. A documented deletion route does not by itself establish the scope or timing of backups, legal retention, fraud-prevention records, de-identified data, or third-party copies. Read the provider's current policy and request confirmation when the distinction matters.
What if no export route is documented?
Do not infer that a complete export exists. Preserve allowed material manually while you still have access, avoid collecting information you do not need, and use the product-specific notes to distinguish “not documented” from “documented as unsupported.”
Method and limits
Documented routes are not completed-workflow tests.
This snapshot aggregates the current account-operation record for every active product in the Companion Curator catalog. Affirmative counts require a usable claim state and a current or due-soon freshness state. Stale, contradictory, and unusable records fail closed into unresolved. The projection binds the exact underlying claims and citations, but it does not expose a product ranking on this page.
We have not yet executed every cancellation, refund, export, or deletion flow end to end. Policies, interfaces, billing channels, eligibility, retention rules, and regional rights can change. This guide is educational and operational—not legal, financial, or platform-support advice.